When your core product has a lifetime warranty, how do you give customers a reason to return, and build repeat business? If you have a winning formula – social media, plug-and-play retail loyalty programs, seminars, local partnerships and the like – we'd love to feature you in an upcoming Travel Goods Showcase story about fostering customer loyalty in today's retail climate. It's a challenging time to be in retail, and your story could help others enjoy similar success. If you're willing to share, please contact Showcase writer Garrett Lai: 949-631-1999, email@example.com.
Next week, TGA will testify on behalf of the industry to urge the Trump administration to not withdraw Generalized System of Preferences (GSP) benefits for India, Indonesia, and Thailand. All three countries are major suppliers of travel goods to the U.S. market under the GSP program. Under GSP, U.S. imports of travel goods can enter duty-free from eligible countries under flexible rules of origin. The Trump administration can use the country reviews to withdraw those benefits for India, Indonesia, and Thailand. We need you to provide information for the testimony. Please contact TGA's Nate Herman at firstname.lastname@example.org if you are importing from one of these countries.
Commerce Secretary Wilbur Ross said “we’ll see” when asked about plans to impose tariffs on Chinese imports, as the U.S. prepares to reveal its list of final targets this week. READ MORE
The retail industry is undergoing a major repositioning as legacy stores and brands that were once customer favorites fall victim to shifting consumer demands. Wharton marketing professor Barbara Kahn joined Knowledge@Wharton to explain why in today’s retail environment it takes more than a great sale to keep customers coming back for more. READ MORE
Whether you're looking to elevate your in-flight experience with an upgrade, deciding on the best time to fly, or picking the least germy seat on the plane, life above 30,000 feet is filled with quandaries. Luckily, finding the answers doesn't need to be complicated – all it takes is a little insider information to unlock the secrets of the skies and make your time at cruising altitude smooth sailing. READ MORE
You know not to plan a vacation for North Korea or Iraq, but there are still plenty of desirable locations where the traveling can be tricky – or downright deadly. Read through our list to keep your family safe. READ MORE
The travel industry has increasingly been courting LGBTQ customers with programming and packages. Their efforts have picked up during Pride month, but hotels and destinations have been pursuing the community for a while now. READ MORE
We are now a generation into digital retail, but change continues to accelerate. In the Third Era of Digital Retail, traditional barriers and frameworks will fall by the wayside. Everyone can be a retailer and every surface a store. There will be new competitors from outside the sector as well, reimagining what retail can be. Thriving in such challenging conditions requires entirely different combinations of skills and the courage and creativity to rethink entire business models. READ MORE
New office spaces are adding retail elements and partnerships. But do people really want to shop for jeans at work? A host of startups are banking on "yes." READ MORE
Most of our daily activities including many of our work habits are controlled by a part of the brain called the basal ganglia. These habitual repetitive tasks take much less mental energy to perform because they become hard wired and we no longer have to give them much conscious thought. So it’s no wonder that the way we’ve always done it not only feels right, it feels good. But if science helps explain our negative reaction to change, it also offers insights for helping people deal with change. READ MORE
IHOP wasn’t the only organization to recently savor sweet marketing victory. Following the restaurant chain formerly known as IHOP’s announcement that the “b” in its new moniker stood for “burgers,” social media users had a field day tweeting jokes and poking fun at the marketing effort. It didn’t take long for other fast-food brands to chime in, but the biggest consumer reaction came after Burger King quietly changed its name to “Pancake King” on Twitter and Facebook. READ MORE
Everyone needs flexibility at some point in their careers, whether to take a pet to the veterinarian, to serve as the best man in a brother’s wedding, or to pay last respects at a great aunt’s funeral. And working moms may not be the only ones who suffer professionally and personally when they feel unable to negotiate their work around the stuff of real life. So we asked a question that’s rarely been addressed in academic studies: What happens to all employees when they feel that working flexibly at their organization will derail their careers? READ MORE
Missed last week's issue? See which articles your colleagues read most.
- Nap Pods with Netflix Are Coming to Airports This Year (TRAVEL + LEISURE)
- Sowing the Seeds: What Gardening Teaches About Leadership (ENTREPRENEUR)
- 5 Tips to Sleep Better on Your Next Trip (THE NEW YORK TIMES)
- Reversing the Decline in Travel to the U.S. (GLOBEST.COM)
- How to Make Your Luggage Last (CONSUMER REPORTS)
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