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October 13, 2016 Facebook  Twitter  LinkedIn
TGA Industry News Briefs
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Soothing Ruffled Guests: Hotels Meet Threat of Bad Reviews

THE NEW YORK TIMES

The threat of a bad online review on TripAdvisor, Travelocity or other consumer-advisory sites has become an increasingly common form of guest leverage, lodging executives say. People in the hospitality industry know that the power to soothe the aggrieved guest is more important than ever in the era of crowdsourced negativity. READ MORE

Four Trends Defining a New Era of Shopping

FORBES

Traditional retailers and brands are deepening their relationships with startups commercializing revolutionary technologies and groundbreaking business models. Whether in the form of acquisitions, partnerships or something else, these new alignments highlight an inescapable reality: Everything about how consumers discover, shop and buy is changing, and established retailers and brands must adapt. READ MORE

Too Many Airline Mergers? Blame Politics, One Report Says

USA TODAY

The airline industry’s merger mania period may jump back into the spotlight this week after a report out Tuesday by ProPublica. The non-profit news organization puts its spotlight on the American-US Airways merger that closed in 2013, taking a closer look at the Justice Department’s role in the deal. READ MORE

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Word-of-Mouth Marketing Inspires More Travelers Than Social Media

TRAVEL WEEKLY

Consumers, especially millennials, are most likely to get their leisure travel inspiration via word of mouth, but some social media sites are close behind, according to a consumer survey conducted by the marketing firms AMP and Blitz. According to the survey results, word of mouth remained the top way participants got inspired to visit the destination on their last leisure trip at 16% and 20%, respectively. READ MORE

Travel Is Millennials’ Work Incentive

BENEFITS PRO

Millennials have itchy feet. In fact, their desire to see faraway places is their main reason to work – after, of course, paying basic necessities. According to FlexJobs survey, a hefty 70% of millennials say their “overwhelming desire to travel” is their main motivation on the job – that’s just a tad less than the 88% who cite that basic motivator: necessities. READ MORE

The State of Air Travel in The U.S. Has Changed Over the Years

FORBES

Air travel in the U.S. has seen a marked change in the way the aviation industry functions. From its inception in 1903, when flying was considered a risky proposition, air travel has now emerged as the preferred means of transportation for long distances between major cities. Further, the aviation industry is now considered an important indicator of affluence and economic prosperity of a country. However, a number of recessions have hit the U.S., affecting the state of air travel. READ MORE

The Best Travel Deal Sites, According to a Consumer Advocate

MONEY

Clark Howard, a consumer advocate and radio talk show host, knows how to shop for the best deals when you travel. First, don’t lock yourself into a destination. Be open to places you can go to relax. This is how you’ll get the best deals on flights and hotels. Next, check out Scott’s Cheap Flights, Kayak, Google and Southwest Airlines for which plane tickets are cheap and available. These sites, Howard says, are the best for different reasons. READ MORE

TripAdvisor to Stop Selling Tickets to Many Animal Attractions

THE NEW YORK TIMES

TripAdvisor, one of the world’s largest travel websites, and its booking service, Viator, will no longer sell tickets to hundreds of attractions where travelers come into contact with wild animals or endangered species held in captivity, the company announced Tuesday. The attractions include elephant rides, swimming-with-dolphin experiences and the petting of endangered species like tigers. READ MORE

Retailers, Here Are This Year’s Most Important Halloween Trends

PYMNTS.COM

When it comes to Halloween, the times they certainly are a-changing. And that, according to new data released by the National Retail Federation, is precisely the point, as Halloween is a less “traditional” holiday than most and therefore more open to different interpretations for how to celebrate it. “Unlike more traditional holidays, Halloween is less rooted and more flexible. Everything from who celebrates, how they celebrate and what they wear while celebrating is up for interpretation each year, keeping retailers on their toes,” according to the National Retail Federation. READ MORE

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